If learners take the assessment repeatedly, they aren’t simply memorizing that the answers are A,C,C,B,A. Second, the task-based format serves as both assessment and tutorial. Rather than assessing knowledge associated with performing those skills with multiple choice questions, it tests learners’ ability to perform them. First, it directly assesses the required computer skills. The task-based format meets two important needs. To prevent this, I created a performative, task-based assessment that requires learners to demonstrate they have the skills needed. They could pick out browser icons in a group of icons, but they could not open an internet browser on their computer. Learners who did not have needed computer skills often made it into class by retaking the assessments continuously until they memorized enough multiple choice answers to pass. Some classes required more computer-based tasks, so we created two lists of skills: one for the more technically involved courses and one for the courses that didn’t require as much tech savviness. A small workgroup pared down the computer skills “wish list” to a short list of the most critical skills for making it to class and following directions. I started by surveying the entire training team, asking which computer tasks were the biggest stumbling blocks for learners. The module is xAPI-enabled and SCORM compliant. Importantly, scoring is tracked internally with instant email notifications sent upon completion. The tasks are limited to those most critical for navigating the online learning environment, and the assessment is hosted on the organization’s own domain. Users demonstrate their computer skills by performing a series of common computer tasks (like opening a browser) in a simulated desktop, contained within a single assessment. The solution, built in Adobe Captivate, is part simulation, part assessment, and part tutorial. They wanted something in-house and custom to meet the exact needs of their learners and streamline access to online training. For years, the organization used a series of assessments from a third party, but those assessments didn’t quite meet their needs. To address this, registrants must pass a digital literacy assessment as a prerequisite. In many cases, learners’ have low confidence and skill in using computers, which makes learning in an online environment difficult. A non-profit employment and training organization offers several virtual instructor-led courses to learners with a wide range of computer literacy skills.
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